Shipping & Return Policy
You can trust that your order will be quickly processed and safely delivered. Please allow 1-2 business days to process your order. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. We offer free returns. No hassles.
In our continued effort to minimize waste and lessen our impact on the environment, we use a 100% carbon neutral and 100% recyclable and reusable shipping box.
FREE SHIPPING BOTH WAYS
Shop.Anita.com offers Free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions. Just because shipping is inexpensive doesn't mean it should take a long time. Anita understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website and choose Free Shipping you can expect to receive your order within 2-8 business days and there is no delivery date guarantees.. When you choose any of our UPS options you can expect day specific deliveries.
WHAT CARRIER DO YOU USE FOR FREE SHIPPING?
We use UPS Mail Innovations as our carrier for free shipping. UPS Mail Innovations shipments are first picked up at our ware- house and then brought to a fulfillment center by UPS. The package is then handed off to your local USPS hub where they sort and process the package. The USPS will then deliver the package directly to your shipping address, or to your P.O. Box
FREE RETURNS AND EXCHANGES:
We know you are going to look great in your Anita/Rosa Faia garment, however for any reason If you are not 100% satisfied with your purchase, you can return any item to the warehouse for a full refund or exchange. We welcome you to continue to buy and try on our styles to make sure you find the look and fit that you love best. We know that requires you to take the item out of the packaging. All we require that the return or exchange be unworn with all tags, in the state you received them, and with the original packaging.
We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping.
DETAILED SHIPPING POLICIES:
Shipment deadlines provided by Anita guarantees shipment of your package only and cannot guarantee the definite day of delivery during specified times as stipulated by the UPS service guarantee. The Anita and UPS delivery guarantee does not apply to packages delayed by weather disruption of the transportation network. Guarantee details are in UPS Terms and Conditions of Service published at UPS.com.
shipping offer applies to domestic UPS Mail Innovations shipping only. Our Free shipping option can deliver to AK, PR and HI. Please choose this option if you live in these areas.
P.O BOX orders are available with our FREE SHIPPING ONLY. UPS does not deliver to PO BOXES.
All orders are processed within 24-48 48 hours. Most orders placed before 1:00 pm are shipped that day.
Processing of shipments from January 1st Through 4th can take 4-5 days to process and ship.
Our daily shipping deadline is 1:00 pm (Eastern Standard Time) for UPS.
All domestic orders (excluding AK, HI and PR) are shipped UPS.
and HI parcel post orders may take 10 business days or more to be delivered. Orders are via our Free Shipping Method.
The day an order is placed is not considered a transit day.
We are not responsible for delays in the shipment of your order if the billing/shipping information is not correct or if you are shipping to an address other than your billing address. We will contact you via email or phone to verify your order within 24 hours.
Please verify your address information before submitting an order. If an order is shipped and an incorrect address is provided, the customer will be charged an address correction fee of $5.00.
Saturday, Sunday and certain holidays are not considered business days. Packages will not be delivered on non-business days or specified days UPS does not operate. Super Saver shipping does deliver on Saturday, but this cannot be a requested service.
UPS holidays – Nov. 27, Dec. 25 and Jan. 1 – there is no movement of any packages tendered to UPS. Also, Nov. 28, Dec. 24, Dec. 26 and Dec. 31 are transit days for "UPS air and international packages" only.
UPS will not deliver ground or 3 day select packages on the day after Thanksgiving, Day after Christmas, New Years Eve or New Years Day.