Frequently Asked Questions

Will I be charged Sales Tax on my order?

With the exception of orders placed to a shipping address in the State of Florida, sales tax does not apply.

How do I reset my account password?

For an already existing account, simply use your established email address and then click the Forgot Password link below the password form which will then prompt you to follow several steps to reactivate your account and create a new password.

What is the best web browser for the most enjoyable and interactive experience at anita.com?

Although anita.com is accessible across numerous web browsing platforms, Google Chrome is the ideal and most compatible with all anita.com has to offer. Additionally we recommend using the Google Chrome app with both your tablet and smart phone device for ease of access.

What payment options does anita.com accept?

anita.com accepts all major credit cards through our payment processor Klarna, and we also offer express check out through PayPal.

How do I make a claim under the company’s one year warranty replacement program?

All warranty replacement requests are to be directed to anita.us@anita.net. Please provide your anita.com order number in your request and then wait for a reply with further instructions.

Does anita.com offer exchanges?

anita.com does not currently offer exchanges; however all orders come with Free Shipping and Free Returns. The best course of action is to create a new order for the item you wish to have and return the other item(s) using our Return Policy.

What are cookies? Does Anita.com use them?

A cookie is information that websites use to identify customer trends after their initial visit. Cookies do not contain any personal identifiable information. anita.com uses cookies to recognize our members.

What size should I order and does anita.com have a bra sizing calculator?

anita.com offers a Bra Size calculator. We recommend customers purchase a few different sizes on their initial purchase and then return the ones that do not best match their needs with our Free Returns and Free Shipping Policy.

Where can I enter coupon and promotional codes?

All coupon codes may be entered in your shopping cart before advancing to the checkout portal.

How can I provide feedback regarding a product?

Please email anita.us@anita.net with your feedback as it very important to us. You may also write a product review on anita.com.

The size/color I want is greyed or is slashed out, when will it be available?

Items that do not have available stock still appear on anita.com but are currently sold out. Most items will be replenished in the warehouse no longer than three weeks.

I ordered during a sale and have since returned my purchase. I want to reorder the correct size, will you honor my discount?

Anita is pleased to offer many exciting sale periods throughout the year! Since we do not offer exchanges, customers taking advantage of sale period discounts should note that only items purchased during a specific sale will have the discount applied and the discount cannot be applied to items purchased after the sale.